The Promys PSA business software was selected in order to help MBI Technologies consolidate Managed Services Contracts, Help Desk Ticketing, CRM, Quoting, Project Management and Customer portal into one enterprise PSA business software solution.
TORONTO, ON, August 31, 2017 /24-7PressRelease/ — Promys PSA, one of the best reviewed PSA business software solutions for technology solution providers, announced that it has been awarded a contract by MBI Technologies, a rapidly growing Computer Consulting Services provider headquartered in Knoxville Tennessee. MBI Technologies provides Managed Services, 24/7 remote monitoring, managed antivirus, DRP & offsite back-up, NAS + SAN solutions and MBI can assist with PCI and HIPAA compliance issues. The Promys PSA business software was selected in order to help MBI Technologies consolidate Managed Services Contracts, Help Desk Ticketing, CRM, Quoting, Project Management and Customer portal into one enterprise PSA business software solution.
“MBI Technologies is fully dedicated to our core mission which is to ‘continue improve the lives of our clients and their employees by increasing their value in the marketplace.’ We focus on the specific needs of our clients in the Dental, Healthcare, Industrial, Financial and Services markets, by providing Technology services and solutions that keep our clients safe, secure, compliant and productive,” said Marvin Titlow, CIO of MBI Technologies.
“We selected the Promys PSA business software in order to lay the foundation for our future growth. We wanted to make sure we didn’t out grow our business software two or three years from now. The Promys sales and implementation teams treated us like a valued partner, not like just another deal they wanted to close. Their fixed fee implementation approach reflects that. You’re never worried about running out of implementation or training hours, so if people need extra help it’s available to them. Promys was very focused on ensuring we got the maximum benefit from our PSA business software investment.”
John Breakey, founder and former CEO of Unis Lumin, a Cisco gold Partner and current CEO of Promys adds, “We re-wrote Promys PSA from scratch over the last 2.5 years because knew putting “lipstick on the pig” wasn’t going to allow us to take our customers to the next level. As part of that process we also re-imagined our implementation and training methodology to ensure that Promys customers transition to the new version quickly and easily, so that they can focus their attention on growing their business, not on implementing their PSA software.”
Find out more about the different PSA business software options available today and which is the best fit for your needs. Download the PSA Business Software Buyer’s Guide Now.
Promys is currently used by some of the largest technology Solution providers in North America, the UK and Australia. PROMYS was originally developed for a Cisco Gold/Master partner in 1998 to address the fundamental problem that IT solution providers face – how to tie managed services and professional services together with complex equipment solution delivery and multi-layered post sales support.
Since then Promys has quickly added technology solution providers and systems integrators in IT, managed services, A/V and Physical Security, including two of the largest and most recognized technology solution providers in the world.
For further information on Promys, please visit www.promys.com or call 1-866-728-2345.
About MBI Technologies
Practically every business, no matter how large or how small, faces the challenge of constantly changing technology needs, and MBI Technologies has a passion for helping clients successfully navigate the often-confusing technology landscape. MBI Technologies view their relationship with their clients as a partnership, and are driven to help their clients achieve success.
For more information on MBI Technologies, please visit www.mbitechnologies.com, or call (865) 584 0999.
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